Setting up IP ranges in Maptician is useful for companies that are just using the Maptician app (desktop and/or mobile app) to track a user's Presence status, but also for companies that are wanting to use Microsoft's Entra (Azure Active Directory), Brivo Access Control, or OpenPath Access Control for other IP-based Presence tracking.

IP Range Setup

Select IT & Cloud from the left-hand navigation bar. This will take you directly to the IP Ranges section.

If you do not see this section, please ensure that you have the correct permissions for IT & Cloud and IP Ranges.

Create an IP Range

1. From the IP Range Management screen, click on Manage Ranges.
2. Select Create Range.

3. Complete the form to create your new IP range:
   1. Range Name: Choose an easy-to-remember name that reflects what the IP range will be associated with. It’s helpful to include the location and any relevant descriptive details about the range.
   2. Range Start: Enter the starting IP address of the range.
   3. Range End: Enter the ending IP address of the range. This can be the same as the Range Start if you're only adding a single IP.
   4. Range's Associated Location: Associate this IP range with a specific location so that when user activity is detected within this range, it is linked to the appropriate location.
   5. Record Access Events for this Range: Enable this option to log an entry in the Access Events column whenever user activity is detected within the specified IP range.
   6. Set Presence Based on Access Events for this Range: If Presence has been configured and this setting is enabled, user activity detected in this IP range will automatically update the user's location to match the associated location.

4. Click Create to complete the creation of your new IP range.

Merge IP Ranges

1. From the IP Range Management screen, multi-select the ranges you want to merge.
   1. Windows: Hold down the Control key and select the checkboxes next to the range names.
   2. Mac: Hold down the Command key and select the checkboxes next to the range names.
2. Click on Manage Ranges.
3. Select Merge Ranges.

Split IP Ranges

For IP ranges that already have multiple IPs detected in them, this feature will split each individual IP into its own separate range.

1. From the IP Range Management screen, select the box next to the range you want to split.
2. Click on Manage Ranges.
3. Select Split Range.

4. To confirm the split, click the Yes, Split the Range button.

Delete IP Ranges

1. From the IP Range Management screen, select the box next to the range you want to delete.
2. Click on Manage Ranges.
3. Select Delete Ranges.
4. Confirm you want to delete the range given the information provided in the popup by clicking the DELETE Range button.

Enable Presence for IP Range

1. From the IP Range Management screen, select the box next to the range you want to enable Presence for.
2. Click on Manage Ranges.
3. Select Enable Presence.
4. Presence has been enabled for this IP range.

Disable Presence for IP Range

1. From the IP Range Management screen, select the box next to the range you want to disable Presence for.
2. Click on Manage Ranges.
3. Select Disable Presence.
4. Presence has been disabled for this IP range.

Enable Tracking Access Events for IP Range

1. From the IP Range Management screen, select the box next to the range you want to enable tracking access events for.
2. Click on Manage Ranges.
3. Select Enable Tracking.
4. Tracking has been enabled for this IP range.

Disable Tracking Access Events for IP Range

1. From the IP Range Management screen, select the box next to the range you want to disable tracking access events for.
2. Click on Manage Ranges.
3. Select Disable Tracking.
4. Tracking has been disabled for this IP range.

Cleanup IP Ranges

1. From the IP Range Management screen, click on Manage Ranges.
2. Select Range Clean-Up.
3. Choose the criteria where you wanting to delete IP ranges based on:
   1. Remove Ranges without Access Events
   2. Remove Ranges with one or fewer Occupants
   3. Remove Ranges without Locations
4. Click the Yes, continue button.

IP Ranges Permissions

Permissions required to view this page are available to Admin/Account Admin users or users with the IT Management menu enabled. Additionally, users must either have “Group members have full access to all IT Management features and content” enabled, or their access can be customized to View, Edit, Create, and/or Delete IP ranges individually, as shown below: