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Avigilon (OpenPath) Setup Guide

Written by Grayson Stroup

Updated at June 27th, 2025

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Table of Contents

Getting Started Step 1: Log in to your Avigilon Portal Step 2: Create and Configure Rule Step 3: View and Save Site Name(s) Step 4: Enter the Avigilon credentials into Maptician Step 5: Save Avigilon Credentials Step 6: Configuration of Site Names in Maptician

Note: OpenPath is now part of Avigilon. As a result, some references in this article may use either name depending on context or timing.

 

Getting Started

Step 1: Log in to your Avigilon Portal

  1. Log in to your Avigilon admin portal at https://access.alta.avigilon.com/
  2. Go to Config > Rules

Step 2: Create and Configure Rule

Create a new Rule and configure it with the following information:

  • Name: Set Maptician Presence
  • Description: Post Notice of Door Unlock
  • Type: Event forwarder
  • Event: Entry unlocked
  • Target URL: https://{subdomain}.maptician.com/ext/inbound/openpath/webhooks/

Step 3: View and Save Site Name(s)

Go to Sites > Sites (subsection) and make note of the Site name(s).  The site name(s) will need to be entered into Maptician in Step 6.

  • Note: If you will be configuring Avigilon presence for more than 1 Maptician location, the Avigilon Site Names will need to be unique

Step 4: Enter the Avigilon credentials into Maptician

  • Go to: Settings > Presence > OpenPath Integration
  • Organization ID: This ID can be found in the address bar of the web browser (example shown below) once you have logged into the Avigilon admin portal:
  • API Email: This is the email you use to log into the Avigilon portal
  • API Password: This is the password you use to log into Avigilon portal

Step 5: Save Avigilon Credentials

Once the above information is entered into the Maptician Avigilon Access Control Connectivity settings panel, click the green “Save Changes” button.

  • NOTE: After entering in the credentials, wait 10-15 minutes before moving onto step 6 (Configuration of Site Names), or you may encounter a “Bad Request” error.

Step 6: Configuration of Site Names in Maptician

For each location in Maptician that is using Avigilon, you will need to go into the Location menu, under the settings tab, and enter the Avigilon Site Name for that location in the Avigilon Access Control panel and then click the green Save Changes button. The Site Name must match exactly with how it's spelled in your Avigilon account.

  • If the API connection to Avigilon is working properly, the "Site ID" field will automatically populate with the appropriate Avigilon Site ID after the Site Name has been entered and the green Save Changes button has been clicked.


 

 

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