Example of Lobby Signage

Software Requirements

Web Browser

• Chrome: version 80 or newer
• Firefox: version 78 or newer
• Edge: version 80 or newer
• Safari: version 13.1 or newer

Operating Systems

• iPadOS: version 15 or newer
• Android: version 9 or newer
• macOS: version Catalina or newer
• Windows: version 7 or newer

Hardware Recommendations

Click here to download all of the recommended hardware documentation.

iPads

• Apple iPad 10.2"
  • 7th 8th or 9th Generation (Click for Model Reference Numbers)
  • 64GB recommended
• Apple iPad 10.9"
  • 10th Generation
  • 64GB recommended

Wall Mounts for iPad 10.2”

Click for all models

• Heckler Wall Mount MX for iPad 10.2"
  • For 10.2-inch iPad 7th 8th 9th Generation
  • Model H646-BG
• Heckler Front Mount for iPad 10.2-inch 7th 8th 9th Generation
  • For 10.2-inch iPad 7th 8th 9th Generation
  • Model H609-BG
• Heckler Side Mount for iPad 10.2-inch 7th 8th 9th Generation
  • For 10.2-inch iPad 7th 8th 9th Generation
  • Model H604-BG
• Heckler Multi-Mount for iPad 10.2-inch 7th 8th 9th Generation
  • ADA-friendly Room Scheduling Enclosure
  • Allows mounting of iPad to mullions and drywall
  • Install vertically or at a 15-degree upward angle
  • Model H605-BG

Wall Mounts for iPad 10.9”

Click for all models

• Heckler Wall Mount MX for iPad 10.9"
  • For 10th Generation iPad
  • Model H755-BG
• Heckler OnWall Mount for iPad 10.9"
  • For 10th Generation iPad
  • Allows you to wall-mount your iPad without cutting a large hole in your drywall
  • Model H756-BG
• Heckler Room Scheduler Mount for iPad 10.9"
  • For 10th Generation iPad
  • Mounts to door mullion
  • Models H753-BG (Side of mullion) and H754-BG (Front of mullion)

PoE Adapters (requires network switch with PoE ports)

• Redpark Gigabit + PoE Adapter for iPad
  • For iPads with a Lightning port (10.2” 7th 8th 9th Gen)
  • Model L6-NETPOE  
  • Purchase directly from Redpark 
    • A separate USB Micro B cable is required
  • Purchase from Heckler (includes USB Micro Cable)  
• PoE to USB-C Power and Data Adapter
  • For iPads with USB-C port (10.9” 10th Gen)
  • Model AF-USBC-PD / T519
  • Specifications & Configuration

USB-C Gigabit Power Adapter (Non-PoE)

• Redpark USB-C Gigabit + Power Adapter for iPad
  • For iPads with USB-C port (10.9” 10th Gen)
  • Model C6-NETUSBC
  • Purchase direct from Redpark

Configuring Room Signage

Before enabling the Maptician Room Signage feature, each of your conference and meeting rooms will need to be configured as reservable.  Below are the steps to configure a conference or meeting room as reservable.

1. Log into Maptician.
2. Select the Map Editor tab from the left-hand navigation bar, click the blue Load Map button, select the map you want to open, and click the green Load button.

3. Once the map is open, locate the room you want to configure as reservable and select it.  This will show the room information section on the right side of the screen.
4. In the room information section click on the Reservations tab.
5. Next to Reservable, check the “Room is Reservable” box.  Selecting this will make the room reservable.
6. Repeat this process for all rooms that you want to make reservable. When done, click the Save button at the top right of the window and then close the map.

 To activate and configure Room Signage for your organization, log into Maptician and follow the steps below.

1. Select the Locations tab from the navigation bar on the left side of the page.
2. Select the Manage Rooms tab at the top of the page.
3. To the right of the Search box, click on the “Reservable Only” button.  This will filter the selection to only show the rooms that are configured as reservable.
4. Under the Room column click on the room name to open the Room Information window.

5. On the left side of the Room Information window, click the Room Signage tab. This is where you will configure the Room Signage settings that are listed below.

Signage App User Name

This is the User Name that you will use to log into the Room Signage web app for each room.  The User Name has a 5-character minimum and 20-character maximum requirement and is case-sensitive.  Once you have entered the name of your choosing, check the box next to “Enable Meeting Room Signage app for this room” and click the green Save Changes.

Set Signage Password

Enter the password that will be used for logging into the room signage application.  The password must be between 8 and 15 characters, and contain an uppercase, lowercase, and a numeric character.  Once entered click the green Set Password button.  

NOTE: We suggest creating a separate list of usernames and passwords for each of the meeting and conference rooms you configure.

Set Settings Access Code

This setting is optional.  Entering a short numeric access code here (1-12 digits) will restrict access to the settings menu in the Room Signage app. Click the green Set Password button after entering the optional access code. 

Signage Background Image

This setting is optional.  This setting allows you to upload a custom background image into the Room Signage app. Click the Load Image button to select your custom image.  Once selected click the Set Image button and the image will be displayed.  It can then be selected as a background in the Room Signage application.

Close Active Sessions

This allows you to force close all active sessions for a room signage app.  If you click the red Close Active Sessions button you will need to log back into Room Signage on that specific device.  

NOTE: This only closes all sessions and logs out the room account for the conference or meeting room that you are viewing the settings for.

Calendar Sync

This feature is optional. If it is enabled, it will allow Maptician to sync room calendar events between Maptician’s internal reservation calendar and an external calendar. This sync may be uni-directional or bi-directional, depending on the selection. Instructions for configuring Calendar Sync can be found here: Microsoft Entra (Azure) Calendar Sync

Managing and Reporting

Meeting Room Signage devices can be managed from the Manage Meeting Room Signage section which is located under Facility Management > Meeting Room Signage

• Information such as Room Location, Type, User Name, and Login URL is available here.
  • The Login URL is a link that can be used to bypass the Meeting Room Signage login screen.
• Your device controls are also here where you can perform a device refresh, a reset, check for a version update (if one is available), and create a new direct login URL.

Reporting for Room Signage is available under the Reports section in Maptician.

• Report Name: Meeting Room Signage Status.
• Available Info: Room Location, Room Name, Room Type, User Name, Version of Room Signage Application, IP Address and Settings Code.

Installing Room Signage on an iPad

• Open Safari and enter your Maptician Room Signage URL
  • Use the following format for the URL:  https://yourcompanysubdomain.maptician.com/meeting-room/
• Click the Share button (circled in red below)

• Click the “Add to Home Screen” option (circled in red below) 

• On the Add to Home Screen click “Add.”  Safari will close and you should now see the shortcut for Maptician on the Home Screen.

Configuring Guided Access on an iPad 

1. On the iPad go to Settings > Accessibility > Guided Access
2. Turn on Guided Access
3. Set Display Auto-Lock to “Never” 

4. Configure a Guided Access Passcode
   1. Passcode settings: Tap “Set Guided Access Passcode” and enter a passcode
   2. IMPORTANT: Be sure to record this password for future use

Running Maptician Meeting Room Signage in Guided Access Mode

1. Launch Maptician Meeting Room Signage from the Home Screen
2. Triple-click the Home Button
3. Tap Start (upper right corner of the screen)

Ending Guided Access Mode

1. Triple-click the Home button
2. Enter your Guided Access passcode
3. Tap End (upper left corner of the screen)
   1. NOTE:  Maptician Meeting Room Signage will still be running after ending Guided Access Mode