How do I add or edit a location?
A guide on how to add, edit, or delete locations.
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Table of Contents
The Locations tab contains a list of your physical office locations. On this tab, you can add information like location address, time zone, square footage, and an image of the office location.
Add a New Location
To add a new office location, follow the steps below:
- Navigate to the Locations > Manage Locations tab.
- Click the Plus Sign (+) icon towards the upper-right corner.
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Enter location details.
- Note: You must enter the correct time zone for the location. This affects reservation times and when email/SMS notifications are sent to employees at this location.
- Click Create to add your new location.
Edit an Existing Location
To edit an existing office location, from the Manage Locations tab, select the location from the table you want to edit and select the edit button (pencil icon) from the toolbar. That will bring up the location menu, where you can configure your location's settings.
General Location Information
The General Information tab allows permitted users to view and update the property information for the selected location.
Information for Occupants
The Occupant Information tab allows permitted users to configure location-specific information that is visible to occupants and visitors (if enabled).
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Office Manager - Displays the currently assigned manager.
- Select - Assign or change the Office Manager.
- Clear - Remove the current Office Manager.
- Reception Contact Number - Main front desk phone number
- Maintenance Contact Number - Phone number for facilities or maintenance support.
- Include below information in visitor email check-in - When enabled, the WiFi and information details below are included in visitor check-in emails.
- Guest WiFi Name - Network Name (SSID) for guest access.
- Guest WiFi Password - Password for the guest network.
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Parking Information - A text field used to provide parking instructions for visitors, such as:
- Parking location
- Availability
- Cost
- Security or safety reminders
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Additional Information - A text area field for general visitor and occupant information, such as:
- Office hours
- After-hours support instructions
- Special instructions or policies
Upload Location Image
The Image tab allows permitted users to upload and manage the profile image associated with a location.
- Preview Area - Displays the uploaded image and allows for positioning and cropping within the frame.
- Rotate Image Left - Rotates the uploaded image 90° counterclockwise.
- Rotate Image Right - Rotates the uploaded image 90° clockwise.
- Load Image - Opens a file browser to select and upload a new image.
- Set Image - Saves the adjusted image (as it appears in the preview area) as the active image for the selected location.
- Reset Image - Removes any uploaded images and reverts to the system default image for locations.
- Current Image - Displays the image currently assigned to the location.
Settings
Brivo Access Control
The Brivo Settings tab allows permitted users to integrate a Maptician location with a corresponding Brivo Access Management System site.
This integration enables synchronization between Maptician and Brivo for access control Management.
OpenPath Access Control
The OpenPath Settings tab allows permitted users to integrate a Maptician location with a corresponding OpenPath Access Control System site.
This integration enables synchronization between Maptician and OpenPath for access management and related system updates.
➡️ Avigilon (OpenPath) Setup Guide
Epiq Connect Location Mapping
The Epiq Connect tab allows permitted users to associate a Maptician location with a corresponding Epiq Connect location
This mapping ensures that the selected Maptician location is properly linked for data synchronization and system coordination.
Property Accounting
The Property Accounting tab allows permitted users to document the property management organization and property financing type (lease, own or other) for the location.
Reservations
Notification Lists Order
The Notification Lists Order tab allows permitted users to control the display order of service request lists that appear during the reservation process. This helps prioritize which service options are most visible to users when booking resources.
➡️ How do I create a service request list?
Maximum Advance Reservation Time by Resource
The Advance Reservations tab allows permitted users to control how far in advance users can book resources at a specific location. This feature helps organizations manage long-term scheduling and prevent excessive advance booking.
➡️ How do I configure Maximum Advance Reservation Time by Resource?
Maximum Reservation Length by Resource
The Max Reservation Length tab allows administrators to control the maximum duration of a single reservation by resource type. This feature helps enforce usage policies and prevent excessively long bookings.
➡️ How do I configure Maximum Reservation Length by Resource?
Visitor Management Settings
General Settings
The General Settings tab allows permitted users to configure visitor management communication settings.
- Disable QR Codes — When enabled, this setting removes QR codes and invitation codes from the new visitor confirmation emails and SMS messages, and it removes the Check In via QR Code option from Visitor Signage.
- Disable Photo Requests — When enabled, visitors will no longer receive the photo upload request text message after they are added from the Visitor Management page.
Badge Print Settings
The Badge Printing tab allows permitted users to toggle on and off elements to include on the visitor badge and preview the layout.
➡️ How do I print a badge for my visitors?
Add Recipient Email Addresses
The Recipient Email Addresses tab allows permitted users to add external email recipients to receive visitor notification emails for a specific location. This feature ensures that required contacts who are non-Maptician users can still be notified when visitors check in.
Request Managers
The Request Managers tab allows permitted users to configure the list of occupants who are able to view and approve reservation requests.
➡️ How do I add a Request Manager to a Location?
Delivery Carriers
The Delivery Carriers tab allows permitted users to manage a list of approved delivery carriers for a specific location. These carriers become selectable options for delivery personnel in Visitor Signage for delivery personnel during the check-in process.
➡️ How do I manage delivery carriers?
Manage Locations Overview
The Manage Locations page displays all locations, including their associated time zones, the number of occupants, the number of seats, and other relevant details.
In the upper-right corner of the screen, you can export this data to Excel or filter location information by state, city, or country:
This page also displays totals for all locations at the bottom of the page:
