Contact Us

If you still have questions or prefer to get help directly, please reach out to your technical contact.

  • Home
  • Home
  • FAQ
  • Facility Management Tab

How do I set up parcel management?

Maptician now offers parcel management with focused functionality from the mobile interface. Before using the service, the settings must be configured.

Written by Grayson Stroup

Updated at August 2nd, 2025

Contact Us

If you still have questions or prefer to get help directly, please reach out to your technical contact.

  • Get Started
  • FAQ
    Home Tab Organization Tab Locations Tab Occupants Tab Directory Tab Reports Tab Assignments Tab Map Editor Tab Facility Management Tab IT & Cloud Tab Visitor Management Tab Pre-screen Tab Mobile App SSO Login Room Signage Calendar Sync Other Settings
  • Integrations
    Avigilon (OpenPath) Integrations Calendar Sync Epiq Integrations Maptician Signage Microsoft Integrations Okta Integrations Presence Provisioning Single Sign-on (SSO) Zoom
  • API Guide
  • Release Notes
    Historical Releases
+ More

Table of Contents

Access Parcel Management on Mobile Configuring Parcel Management settings

In order to use Parcel Management, you first need to add a Mail Room point of interest (POI) on your desired map.

  1. Open the desired map in Map Editor.
  2. Under Objects > Data > Places, locate and click on the Mail Room.
  3. Click on your desired spot on the floor plan to drop the Mail Room point of interest.
  4. Once the Mail Room is dropped, you can rename the room and add any additional information.
  5. Once a Mail Room is added to your map, you will be able to start using Parcel Management.

Access Parcel Management on Mobile

Parcel management is accessed on the mobile interface by selecting the hamburger menu at the top of the home page.


Configuring Parcel Management settings

When first accessing Parcel Management, the settings must be configured. Once in Parcel Management, select the settings gear on the top right of the Parcel Management screen. The following settings should be addressed:

  • Current Active Mail Room: The Parcel Management is associated with the Mail Room Point of Interest within an environment. Multiple parcel managers may exist within an environment, so the selection will be based on that occupant's location, but it can also be changed at any time based on the package receiving location.
  • New Parcel Defaults: The default carrier may be selected from a drop-down menu, otherwise, the Postal Service is set as the environment default.
  • Notifications: Select/deselect options for email and/or SMS notifications for occupants receiving packages.
package organizing shipment setup

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

How do I create a delegated reserver on behalf of a single occupant?
How do I disable login for an Occupant?
How does the Scenario tool work?
Maptician Logo
121 S. 13th St.
Suite 204
Lincoln, Nebraska 68508
Info@www.maptician.com
  • Platform Overview
  • Workplace Analytics
  • Space Planning
  • Visitors
  • Conference Rooms
  • Flexible Seating
  • Presence
  • Industries
  • Legal
  • Financial Services
  • Corporate
  • Pricing
  • News
  • About
  • Resources

© | All Rights Reserved | Terms of Service | Privacy Policy | Disclaimer | Cookies | Data Subject Access Request | Do Not Sell My Info

Expand