Maptician Help Center

v3.49.1 - May 14th, 2026

Published May 5th, 2026 by Nate Wicks

Features Added Lease Management Redesign The Lease Management section, found under Locations > Leases, has been redesigned with a cleaner, more intuitive layout that makes it easier to view and manage your office lease portfolio at a glance. Leases now appear in a card-based list view, giving you a clear summary of each lease without needing to d

How do I add categories to my reservations?

Published December 4th, 2025 by Nate Wicks

Managing Reservation Categories Admin users can manage the list of reservation categories that can be applied to resource reservations. To configure these categories, follow these steps: Click the gear icon in the upper-right corner of the screen to open the Settings menu. In the Settings menu, click the Reservations tab on the left. Select Reserva

How do I create a link that ties directly to a specific resource or occupant?

Published February 2nd, 2026 by Nate Wicks

Supported Deep Links Deep linking enables the ability to open Maptician directly to a specific area of the application using a simple web URL. These links can be shared in emails, calendars, chat messages, or bookmarks. ℹ️ NOTE For additional information on Maptician's available API endpoints, please review our API Reference documentation . Map Li

How do I add a Seat Group to the map?

Published March 16th, 2026 by Nate Wicks

Seat Groups allow you to bundle multiple individual seats together under a single, bookable entity. When you reserve a Seat Group, all member seats are reserved together as a set — making it easy to book a cluster of workstations or a designated team area in one action. Add a Seat Group to the Map Navigate to the Map Editor tab. Select the location

How do I add a Room Group to the map?

Published March 16th, 2026 by Nate Wicks

Room Groups allow you to bundle multiple individual rooms together under a single, bookable entity. When you reserve a Room Group, all member rooms are reserved together as a set — making it easy to book a collection of spaces, such as a suite of meeting rooms or a divisible conference area, in one action. Add a Room Group to the Map Navigate to the

How do I manage delivery carriers?

Published September 29th, 2025 by Nate Wicks

In Visitor Signage, selecting Delivery from the home page opens a flow where visitors choose from a list of carriers. This page explains how to manage the carriers that appear in that list. Don't have Visitor Management configured? Use our Configure, Run, and Manage Visitor Management article to walk you through the setup process step by step. Man

How do I add skills to my occupants?

Published November 21st, 2025 by Nate Wicks

Configuring the Skills List Admin users can configure the list of skills that can be applied to an occupant. To configure the list of skills, follow these steps: Click the gear icon in the upper-right corner of the screen to open the Settings menu. In the Settings menu, click the Organization tab on the left, then select Lists. Select the Skills fro

How do I make a Room Group reservation?

Published March 18th, 2026 by Nate Wicks

What is a Room Group? Room Groups allow you to bundle multiple individual rooms together under a single, bookable entity. When you reserve a Room Group, all member rooms are reserved together as a set — making it easy to book a collection of spaces, such as a suite of meeting rooms or a divisible conference area, in one action. ➡️ How do I add a roo

How do I make a Seat Group reservation?

Published March 19th, 2026 by Nate Wicks

What is a Seat Group? Seat Groups allow you to bundle multiple individual seats together under a single, bookable entity. When you reserve a Seat Group, all member seats are reserved together as a set — making it easy to book a collection of spaces, such as a suite of meeting seats or a divisible conference area, in one action. ➡️ How do I add a sea

How do I configure and manage resource approvals?

Published April 27th, 2026 by Nate Wicks

Resource Approvals lets you require an approval step before reservations are confirmed for specific rooms or seats. When a reservation is requested, approvers are notified by email and can review pending requests on the Resource Approvals page or the Pending Approvals dashboard widget. From there, they can approve, deny, or propose an alternate reso