Example of Meeting Room Signage

Software Requirements

Web Browser

• Chrome: version 80 or newer
• Firefox: version 78 or newer
• Edge: version 80 or newer
• Safari: version 13.1 or newer

Operating Systems

• iPadOS: version 15 or newer
• Android: version 9 or newer
• macOS: version Catalina or newer
• Windows: version 7 or newer

Configuring Room Signage

Before enabling the Maptician Room Signage feature, each of your conference and meeting rooms will need to be configured as reservable.  Below are the steps to configure a conference or meeting room as reservable.

1. Select the Map Editor tab from the left-hand navigation bar, click the blue Load Map button.

2. Select the map you want to open and click the green Load button.

3. Once the map is open, locate the room you want to configure as reservable and select it.  This will show the room information section on the right side of the screen.
4. In the room information section click on the Reservations tab.
5. Check the Room is Reservable box.  Selecting this will make the room reservable.
6. Repeat this process for all rooms that you want to make reservable. When done, click the Save button at the top right of the window and then close the map.

Activate and Configure Room Signage 

To activate and configure Room Signage for your organization, follow the steps below.

1. Select the IT & Cloud tab from the navigation bar on the left side of the page.
2. Select the Meeting Room Signage tab at the top of the page.

3. Locate the room signage item and select the Edit Room icon.
4. On the left side of the Room Information window, click the Room Signage tab. This is where you will configure the Room Signage settings that are listed below.

Signage App User Name

This is the username that you will use to log into the Room Signage web app for each room.  The User Name has a 5-character minimum and 20-character maximum requirement and is case-sensitive.  Once you have entered the name of your choosing, check the box next to Enable Meeting Room Signage app for this room and click the green Save Changes.

Optional Steps: 

• Disable reservation creation from the Signage app: To disable any reservation from being made via the device (including the room the signage is configured for) check this box. This is useful for when just using the device as a signage item to just display reservations for that room.
• Disable reservation creation from the “Find Room” in the Signage app: This allows users to still quick book the room itself via the Home tab, but will not allow them to make reservations for other rooms in the Find Room tab at the bottom of the screen.
• Signage Type: If the room signage panel has lights equipped, use the Signage Type dropdown to select from our list of supported devices.

Set Signage Password

Enter the password that will be used for logging into the room signage application.  The password must be between 8 and 15 characters, and contain an uppercase, lowercase, and a numeric character.  Once entered click the green Set Password button.  

NOTE: We suggest creating a separate list of usernames and passwords for each of the meeting and conference rooms you configure.

Set Settings Access Code

This setting is optional.  Entering a short numeric access code here (1-12 digits) will restrict access to the settings menu in the Room Signage app. Click the green Set Password button after entering the optional access code. 

Signage Background Image

This setting is optional.  This setting allows you to upload a custom background image into the Room Signage app. Click the Load Image button to select your custom image.  Once selected click the Set Image button and the image will be displayed.  It can then be selected as a background in the Room Signage application.

Set Logo Settings

This setting allows you to set the visibility settings for how you want your company's logo to appear if one has been uploaded. By default new Meeting Room Signage items have the logo enabled with a white background. If the logo was uploaded with a transparent background enabling the Enable transparent company logo background setting will have the logo also appear on the signage panel with a transparent background.

Upload Company Logo: How can I upload my company's logo?

Close Active Sessions

This allows you to force close all active sessions for a room signage app.  If you click the red Close Active Sessions button you will need to log back into Room Signage on that specific device.  

NOTE: This only closes all sessions and logs out the room account for the conference or meeting room that you are viewing the settings for.

Calendar Sync

This feature is optional. If it is enabled, it will allow Maptician to sync room calendar events between Maptician’s internal reservation calendar and an external calendar. This sync may be uni-directional or bi-directional, depending on the selection. Instructions for configuring Calendar Sync can be found here: Microsoft Entra (Azure) Calendar Sync

Managing and Reporting

Meeting Room Signage devices can be managed from the Manage Meeting Room Signage section which is located under IT & Cloud > Meeting Room Signage

• Information such as Room Location, Type, User Name, and Login URL is available here.
  • The Login URL is a link that can be used to bypass the Meeting Room Signage login screen. For more information about the Direct Login URL.
• Your device controls are also here where you can perform a device refresh, a reset, check for a version update (if one is available), and create a new direct login URL.

Managing User Access

By default, all Admin user types have full access to the Manage Meeting Room Signage screen and all meeting rooms configured with room signage. For non-Admin users, access is controlled through their Permission Group. To enable access for these users, the following two settings must be enabled in the Reports & Analytics section:

• Available Reports > Meeting Room Signage Status
• Available Content by Location
  • These settings determine, by location, which Room Signage devices a user can access.

Reporting for Room Signage 

This section is available under the Reports section in Maptician.

• Report Name: Meeting Room Signage Status
• Available Info: Room Location, Room Name, Room Type, User Name, Version of Room Signage Application, IP Address and Settings Code.