How do I route and track a parcel? (Mobile)

Using the Maptician mobile interface, you can notify an occupant via text and/or SMS* that a package has been delivered for them.

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Note: SMS notifications are only available for clients within the United States and Canada.

From the hamburger menu on the top right of the home web interface, select Parcel Management.

Select the button Record New Parcel.

Select the Select Parcel Recipient dropdown menu to select the parcel's intended recipient.

Type in the sender in the Sender Name box.

Select Carrier from the dropdown menu.

Make any notification changes needed.
Select Continue

Optional: To set the parcel image, press the Select Image button, then select an image from your device's Photo Library or take a photo. Then click Continue.

Optional: Add any notes to communicate to the parcel recipient and select the Submit button.

Once submitted, selected (SMS and/or email) notifications will be sent to the recipient.
Administrative users may view the status of parcels by selecting the Waiting Tab and selecting the specific parcel.

This popup is used to:
1. Update the status of the parcel as Delivered, Returned, or Lost.
2. Send additional reminders to the recipient using the Email Reminder or SMS Reminder buttons.
3. View the Notes and Log of the parcel.

The Completed Tab is used for viewing delivered parcels and to revert a parcel to Waiting in a scenario where a parcel is returned or was mistakenly marked as delivered.