Features Added

Webex Video Conference Integration

Introduced support for the Webex Service App, enabling seamless video conference integration within Maptician. This integration allows organizations to connect Webex meeting functionality directly into their reservation workflows.

➡️ Webex Meeting Setup Guide - Service App

Here is an example of how the Webex Meeting will appear in a reservation email invite:

Reservation Management and Presence Status API Endpoints

We have new external API endpoints that allow reservations to be canceled by the reservation's specific ID and enable the retrieval of the presence status for either all users or filtered by user ID/email address. These endpoints expand integration capabilities and support more flexible external automation workflows.

Cancel Reservation by ID

➡️ DELETE ext/v1/reservations/{reservationID}

Get All Occupants Presence Status

➡️ GET ext/v1/presence/

Get Single Occupant Presence Status

➡️ GET ext/v1/presence/{identifier} where {identifier} can be a userID or email.

Categories Column and Filters in Reservation Reports

Now extending the recently released Categories feature into reporting, most room and seat reservation reports include a new “Categories” column and filter, giving users deeper visibility into how reservations are categorized and utilized.

Bug Fixes

• Resolved an issue where presence records could display incomplete status and location details when an Office was configured with a country that does not require a State or Province value, and none was provided.
• Implemented improvements intended to reduce intermittent connection timeouts (504 errors) on Room Signage panels and prevent devices from becoming stuck in an error state during temporary network disruptions.