v3.18.0 - April 16th, 2025
Contact Us
If you still have questions or prefer to get help directly, please reach out to your technical contact.
Table of Contents
Features Added
Seat Rotation and Label Placement
The Map Editor now supports the ability to rotate individual seats and customize the placement of the seat's label. These enhancements provide more flexibility for fine-tuning the layout and appearance of your maps.

To rotate a seat:
- Select the seat on the map.
- Navigate to the Display tab in the right-hand panel.
- Use either the predefined rotation angles or input a custom degree value to adjust the seat’s orientation as needed.
Label positioning and rotation behavior can now be customized from the Labels tab.

-
Pinned Side - Determines where the label appears relative to the seat icon. The label will automatically pin to the selected side (e.g., Top, Bottom, Left, Right).
- Bottom is selected by default.
-
Label Text Rotation:
- Match Seat Rotation (default) - When the seat is rotated, the label rotates with it and remains aligned with the pinned side.
- Ignore Seat Rotation - The label remains upright regardless of the seat’s rotation, while still appearing in the pinned position.
-
Text Inversion:
- Prevent Inverted Text (default) - Ensures that even if a seat is rotated upside down, the label text remains right-side up and readable.
- Allow Inverted Text - The label and its text rotate fully with the seat, which may result in upside-down text if the seat is rotated accordingly.
Improved Conflict Reservation Messaging
The reservation experience has been enhanced with improved conflict notifications in the Locations tab. When creating a reservation - whether for a single resource, recurring reservations, or multiple resources - conflicting reservations are now clearly displayed before trying to create the reservation.
- If conflicts exist, an alert icon will appear next to the resource.
- Clicking on the alert icon reveals a list of all conflicting reservations, including their date, time, and title.
This update improves the booking process by indicating conflicts earlier in the reservation creation process.

Improved Meeting Room Signage
Improvements have been made to the Maptician Meeting Room Signage application:
- When attempting to end a reservation early (created via the meeting room panel), users will now be prompted to cancel the reservation if it was started less than 2 minutes prior.
- For reservations that are longer than 2 minutes but are ended early, the room status will now be updated promptly, rather than waiting for the next full minute.
- In the Room Signage section, when editing a room, the option to configure the company's logo visibility is now available. Additionally, users can choose to disable the white background behind the logo when the logo is configured to show.

Copy Service Data Across Multiple Locations
We have reintroduced a handy feature for multi-resource reservations. You can now copy service data from one location and apply it to all other locations with a single action, saving time and reducing errors.

Larger Image Previews in Finder and Calendar Views
When viewing resources in either the Finder or Calendar view, clicking on a resource’s image will now open a larger version in a pop-up. This allows for a better look at the resource before making a reservation.

Updated Design for Mobile Web App
In this release, you will notice a refreshed bottom navigation bar - cleaner, simpler, and easier to use. This is just the first step: we will be updating more parts of the UI in future releases, so stay tuned for more improvements coming soon!

Alphabetized Resource Type Filter with Tooltips
The resource type filter in Finder is now organized alphabetically, making it quicker and easier to locate specific types. Additionally, when hovering over a resource type name, a tooltip will appear to display the full value - useful for longer or truncated names.

New Points of Interest
Two new POIs have been added to improve map usability: one for a lock and another for CPR. You can add these new POIs via the Map Editor.

Improved Data Retention in Reservation Calendar Form
We have enhanced the reservation calendar form so that any data you've entered will persist correctly when performing actions within the form. This ensures a smoother and more reliable reservation experience.
Occupant Email Added to Scenario Seat Assignment Report
The Scenario Seat Assignment Changes report now includes a column for the occupant’s email address, making it easier to contact or identify individuals involved in seat changes.
Occupant Title Included in Presence Report
The Presence by Time Range report has been updated to include the occupant’s title, offering more context and detail for reporting and analysis.
Bug Fixes
- Scenarios should no longer fail to be implemented in Active mode.
- Fixed an issue where previous versions of a map were not loading correctly in the Map Editor.
- Resolved a problem where using the DELETE reservations API would occasionally result in an internal server error.