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OpenPath Setup Guide

Written by Grayson Stroup

Updated at February 27th, 2025

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Table of Contents

Getting Started Step 1: Log into your OpenPath Portal Step 2: Create and Configure Rule Step 3: View and Save Site Name(s) Step 4: Enter the OpenPath credentials into Maptician Step 5: Save OpenPath Credentials Step 6: Configuration of Site Names in Maptician

Getting Started

Step 1: Log into your OpenPath Portal

  1. Log into your OpenPath admin portal at https://control.openpath.com
  2. Go to Configurations > Rules

Step 2: Create and Configure Rule

Create a new Rule and configure it with the following information:

  • Name: Set Maptician Presence
  • Description: Post Notice of Door Unlock
  • Type: Event forwarder
  • Event: Unlocked
  • Target URL: https://{subdomain}.maptician.com/ext/inbound/openpath/webhooks/

Step 3: View and Save Site Name(s)

Go to Sites and make note of the Site name(s).  The site name(s) will need to be entered into Maptician in Step 6.

  • Note: If you will be configuring OpenPath presence for more than 1 Maptician location, the OpenPath Site Names will need to be unique

Step 4: Enter the OpenPath credentials into Maptician

  • Settings > Presence > OpenPath Integration
  • Organization ID: This ID can be found in the address bar of the web browser (example shown below) once you have logged into the OpenPath admin portal:
  • API Email: This is the email you use to log into the OpenPath portal
  • API Password: This is the password you use to log into OpenPath portal

Step 5: Save OpenPath Credentials

Once the above information is entered into the Maptician OpenPath Access Control Connectivity settings panel, click the green “Save Changes” button.

  • NOTE: After entering in the credentials, wait 10-15 minutes before moving onto step 6 (Configuration of Site Names), or you may encounter a “Bad Request” error.

Step 6: Configuration of Site Names in Maptician

For each location in Maptician that is using OpenPath, you will need to go into the Location menu, under the settings tab, and enter the OpenPath Site Name for that location in the OpenPath Access Control panel and then click the green Save Changes button. The Site Name must match exactly with how it's spelled in your OpenPath account.

  • If the API connection to OpenPath is working properly, the "Site ID" field will automatically populate with the appropriate OpenPath Site ID after the Site Name has been entered and the green Save Changes button has been clicked.


 

 

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