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How do I add a department?

How to add, remove or edit an existing department.

Written by Grayson Stroup

Updated at August 1st, 2025

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Table of Contents

Add a Department Edit a Department Remove a Department

Add a Department

Departments can be added in one of two ways: 

  1. Automatically through the auto-provisioning process
  2. Manually by an admin. 
    1. Note: If you have auto-provisioning set up, we recommend bringing departments over into Maptician via this method to ensure consistency. 

If you have auto-provisioning enabled but decide to manually add or edit a department, it is important that the department names exactly match those found in your identity provider (i.e. Microsoft Active Directory, Azure, etc.).

To add a new department:

  1. Navigate to the Organization tab.
  2. In the top menu, click Departments.
  3. Click the Plus icon. 
  4. Enter the department name. 
    1. Note: Make sure this matches the department name in your Identity Provider's software.
  5. If applicable, enter an associated department number. 
    1. Note: This is not required.
  6. Make sure the status is set to Active, then click the green Create button.

Edit a Department

To edit an existing department, select the department, then click the Pencil icon. If you are editing the department's name (and you also have auto-provisioning enabled), make sure the department name entered matches exactly what is contained in your identity provider's software.


Remove a Department

To remove a department from Maptician, click to highlight the department. Then click the Trash Can icon. Note: Do not remove a department unless you are certain it is no longer associated with any employee records within your identity provider.

 

department add department edit department delete department

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