Mobile App Guide
Overview on how to navigate our app on a mobile device.
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If you still have questions or prefer to get help directly, please reach out to your technical contact.
Table of Contents
Overview
This article provides a comprehensive walkthrough of our mobile application, demonstrating its key features and user interface. You'll learn how to navigate through the app, access different functionalities, and make the most out of its various tools. Whether you're a new user or looking to deepen your understanding, this guide serves as a helpful resource to enhance your experience with the app.
Download the App
Maptician is available on both iOS and Android.


Getting Started
Initial Setup and Login
After downloading the app, open it from your home screen. Enter your Organization Name in the designated field. If your company uses single sign-on (SSO), choose Sign-In using SSO and follow your organization’s process. Otherwise, log in with your email and password and tap LOG IN.

Home Navigation
The Home screen is your central hub for managing reservations and viewing location details. From here you can see your Assigned Reservable Seat (if available), make a reservation for today or tomorrow, or use the calendar icon to plan ahead. Tapping the location card provides more details about your building or office.

Finder
Finder allows you to search for office locations, maps, and points of interest. Tap Finder from the bottom navigation bar, then browse the map or use search tools to locate what you need.

People Directory
The People tab makes it easy to find and organize team members. You can search by name, browse the directory, or add tags and notes to colleagues to group them for quick reference. Filters help narrow results by tags or other attributes.

Calendar View
The Calendar tab helps you view and manage upcoming reservations. Navigate between weeks using the arrows at the top of the screen. Grey dots indicate days with reservations, and tapping an event lets you edit or cancel it.

Options
The Options tab provides access to your profile, preferences, and additional tools.

Presence
At the top of the Options screen, under your name, you may see the ability to set your Presence location if this feature is enabled for your organization.
Profile
Your profile displays basic information such as name and email. Some fields can be updated directly from your mobile device, including preferred first name, pronouns, and cell phone number.
Social
The Social section allows you to share more about yourself with optional fields:
- What I Do
- About Me
- DISC Profile
- CliftonStrengths
- Myers-Briggs (MBTI)
- Enneagram
Preferences
The Preferences section is where you manage your personal app settings.
Parcel Management
If enabled, Parcel Management allows you to add and track parcels.
See related guide: How do I route and track a parcel? (Mobile)
Change Password
This option lets you update your login credentials.
Legal
The Legal section provides links to the Privacy Policy, Disclaimer, Terms of Service, Cookies, and Data Subject Access Requests.
Booking Seats

Book a Seat for Today
From the Home screen, open the map for your location, zoom or pan to find an available seat, then tap it and select RESERVE FOR TODAY.
Book a Seat for a Future Date
To reserve a seat for another day, tap TIME on the Home screen, select your desired date, and update the map view. Choose an available seat, then confirm your reservation. An Outlook confirmation will be sent automatically.
Reserve Your Personal Reservable Seat
If you have a personal reservable seat, you’ll see it listed on the Home screen. You can tap to reserve it for today, tomorrow, or use the calendar icon to book it for a future date. For future bookings, select your desired date, add the details, and confirm.