Mobile App Guide
Overview on how to navigate our app on a mobile device.
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Table of Contents
Overview
This article provides a comprehensive walkthrough of our mobile application, demonstrating its key features and user interface. You'll learn how to navigate through the app, access different functionalities, and make the most out of its various tools. Whether you're a new user or looking to deepen your understanding, this guide serves as a helpful resource to enhance your experience with the app.
Download the App
Maptician is available on both iOS and Android.


Getting Started
Initial Setup and Login
After downloading the app, open it from your home screen. Enter your Organization Name in the designated field. If your company uses single sign-on (SSO), choose Sign-In using SSO and follow your organization’s process. Otherwise, log in with your email and password and tap LOG IN.

Home
The Home screen is your central hub for managing reservations and viewing location details. From here, you can see your Assigned Reservable Seat (if available), make a reservation for today or tomorrow, or use the calendar icon to plan ahead. Tapping the location card provides more details about your building or office.

Finder
The Finder section lets you locate and reserve rooms, seats, and other resources directly from the map or through a searchable list view.
Map View
When you first open Finder, the default view displays your selected map. You can pinch to zoom or double-tap to focus on a specific area.
Selecting a room or seat opens its Resource Details panel, showing availability, features, and other configured information. If the resource is available, tap Reservation Calendar to view its calendar and create a reservation.

List View
If you prefer a list view, tap the search bar at the top of the screen. You’ll see a set of filters that let you narrow your results:

- Resource: Choose the type of resource to view: rooms, seats, points of interest, parking spots, assets, or lockers.
- Type: Filter by the types of resource (default or custom types defined by your organization).
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Status: Indicates the current availability of the selected resources. Use it to quickly identify which resources are open or in use.
- All (default): Shows all resources, regardless of whether they’re reservable or assignable.
- Reservable: Shows resources that are configured as reservable.
- Available Now: Shows reservable resources that are currently unoccupied.
- Reserved Now: Shows reservable resources that are currently occupied.
- Features: Filter by specific features applied to resources, such as equipment, accessibility, and features.
- Map: Select which map to display in the list results.
People Directory
The People tab makes it easy to find and organize team members. You can search by name, browse the directory, or add tags and notes to colleagues to group them for quick reference. Filters help narrow results by tags or other attributes.

Calendar View
The Calendar tab helps you view and manage upcoming reservations. Navigate between weeks using the arrows at the top of the screen. Grey dots indicate days with reservations, and tapping an event lets you edit or cancel it.

Options
The Options tab provides access to your profile, preferences, and additional tools.

Presence
At the top of the Options screen, under your name, you may see the ability to set your Presence location if this feature is enabled for your organization.
Profile
Your profile displays basic information such as name and email. Some fields can be updated directly from your mobile device, including preferred first name, pronouns, and cell phone number.
Social
The Social section allows you to share more about yourself with optional fields:
- What I Do
- About Me
- DISC Profile
- CliftonStrengths
- Myers-Briggs (MBTI)
- Enneagram
Preferences
The Preferences section is where you manage your personal app settings.
Parcel Management
If enabled, Parcel Management allows you to add and track parcels.
See related guide: How do I route and track a parcel? (Mobile)
Change Password
This option lets you update your login credentials.
Legal
The Legal section provides links to the Privacy Policy, Disclaimer, Terms of Service, Cookies, and Data Subject Access Requests.